Communication and Influencing

Course Summary

Investing time in developing your communication skills, establishing a more appropriate communication style and practising using it, can be highly rewarding.

On this course you will learn to identify your individual style, how to adapt it to different situations and how to listen effectively to build rapport.

The result: improved workplace relationships, greater personal impact and the confidence to use your skills for real performance improvement.

Course Objectives

• Succesful Communication and the barriers that effect it.
• The charactristics of a good communicator.
• Methods of communication
• Th Essentials of communication
• Listening skills and building a rapport.
• Perception and the inpact we make.
• Communication styles
• Identify individuals syles.
• Adapt your style to that of others and different situations
• How to use communication
• Hints and tips on applying the skills developed on the course
• Case studies of effective use of communication
• Ensure the communication is relevant

Course Cost (Price per person)

£175.00

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